Frequently Asked Questions
What is SendPopups?
SendPopups is an enterprise alert notification platform that delivers instant, high-visibility messages across desktops, email, phone, and mobile devices.
How is SendPopups different from email or chat tools?
Unlike email or chat, SendPopups delivers on-screen popup alerts that are immediately visible and cannot be easily ignored.
Is SendPopups cloud-based or on-premise?
SendPopups primarily offers an on-premise deployment, giving you full control over your data, infrastructure, and security.
How long does it take to set up?
Most installations are completed in under one hour, with clear documentation and a guided checklist.
What infrastructure is required?
You’ll need:
A Windows server environment
Microsoft IIS
Microsoft SQL Server
Internal network access for client machines
Can it integrate with Active Directory?
Yes, SendPopups supports Active Directory integration with Single Sign-On (SSO) for seamless user management.
How are client applications deployed?
Client apps can be deployed using SCCM or manually installed across devices.
What types of alerts can be sent?
You can send:
Desktop popups
Email notifications
SMS or mobile alerts
Landline voice alerts
Can I target specific users or groups?
Yes, alerts can be sent to individual users, departments, or custom groups using AD segmentation.
Are alerts delivered in real time?
Yes, SendPopups delivers alerts instantly with minimal latency across your internal network.
Is the system secure?
Absolutely. It includes:
SSL encryption
Role-based access control
Secure authentication methods
Can non-Active Directory users access the system?
Yes, SendPopups supports form-based login for users outside Active Directory.
What happens if users are offline?
Depending on configuration, alerts can be delivered via email or mobile channels when users are not online.
Can alerts be scheduled?
Yes, you can schedule alerts in advance or set recurring notifications.
Can alerts be customized?
Yes, you can customize:
Popup size and style
Priority levels
Message content and branding
Does SendPopups support emergency notifications?
Yes, it is ideal for critical alerts, emergency broadcasts, and urgent IT notifications.
Is there a reporting or audit feature?
Yes, the platform includes audit logs and reporting tools to track message delivery and user engagement.
Can it scale for large organizations?
Yes, SendPopups is built to support enterprise-scale deployments with thousands of users.
Does it work without internet access?
Yes, since it runs on your internal network, SendPopups works without relying on internet connectivity.
What kind of support is available?
We provide documentation, setup guidance, and expert support to ensure smooth deployment and ongoing success.
Need More Information?
Reach out to us and we’ll help you choose the right SendPopups plan for your business.
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